Your questions answered.
Your questions answered.
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Has doddl cutlery been safety tested?
Yes doddl has been fully safety tested up to the highest standards including EN14372 (European standard) and FDA approval (US standard).
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Is doddl microwave safe?
No, doddl is not suitable for use in the microwave.
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Is doddl dishwasher safe?
Yes, doddl is dishwasher safe (standard domestic dishwasher, not industrial).
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Can you put doddl in a steamer?
No, doddl should not be put in a steamer.
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How should I look after my doddl?
To keep your doddl looking beautiful, please wash straight after use, particularly when used with tomato or oil based foods. Avoid corrosive cleaning materials and try not to leave in direct sunlight for long periods as this may cause the soft touch areas to fade.
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Is doddl BPA & Phthalates free?
Yes doddl is completely BPA and Phthalates free.
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Does doddl contain latex?
No, doddl does not contain any latex.
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Does doddl contain rubber?
No, doddl does not contain any rubber.
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What shall I do if I want to return my order?
If for any reason you are not happy with your doddl, or you have any problems, please contact team@doddl.com and one of our customer service team will be able to help.
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How long will my order take to arrive?
It very much depends on where you are in the world but as an approximate guide, UK is 1 to 5 days (depending on which postal service you selected at checkout), Europe is typically 1 to 2 weeks. Rest of world is typically 2 to 4 weeks, but could be up to 6 weeks for certain countries.
Please contact team@doddl.com if you have any concerns about your order.
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I've lost my doddl spoon/fork, can I buy a replacement?
If you have lost an item, please contact team@doddl.com and one of our customer service team will be able to help.
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What shall I do if I have a question about my order?
Please contact team@doddl.com and one of our customer service team will be happy to help.
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What countries do you deliver to?
We deliver doddl from doddl.com all over the world and you can select your country at the checkout. We also have partners that sell doddl ‘in country’ and these can be found in the ‘where to buy’ section of the website.
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I am a blogger/influencer, how do I find out how to work with you?
We’d love to hear from you! Please visit our ‘Collaborate’ section and get in contact with us using the form.
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Where can I find you on social media?
Follow us on Instagram@doddl
Follow us on LinkedIn @doddlltd
Follow us on Facebook@doddl
Follow us on Twitter @doddlkids